Frequently Asked Questions

Courtside Furniture is a family-owned business started in 1987 by Lee and Dottie Kusserow. Their sons, Noel Bushor and Tony Kusserow, took ownership in 2001 and run the business today.

We have two showrooms at 1022 and 1025 E. Main Street in Merrill, Wisconsin, right across the street from each other. Together we have over 20,000 square feet of furniture and mattresses to walk through.

Monday-Saturday 9:00 AM to 5:00 PM and Sunday 12:00 PM to 4:00 PM.

No. Walk-ins are welcome any day during showroom hours. For larger projects, calling ahead means we can have dedicated time set aside for you.

Our top furniture brands include Smith Brothers, Southern Motion, Best Home Furnishings, Catnapper, Jackson, and Ashley. We also carry handcrafted Amish furniture in our dining and bedroom collections.

We carry Beautyrest, Serta, and Sierra Sleep mattresses. All are eligible for our 80-Night Sleep Guarantee with a qualifying mattress protector purchase.

Yes. We have more than 80 recliners on our showroom floor at any given time. Power, manual, rocker, swivel, wall-hugger, and lift chairs from brands like Best Home Furnishings, Southern Motion, and Catnapper.

Yes. We carry handcrafted Amish dining and bedroom furniture made from solid hardwood and built to last for generations. Visit our showroom to see the selection in person.

Yes. Free in-home delivery is included on regular-priced furniture and mattress purchases up to 50 miles from Merrill, WI. Our team opens, inspects, and places each piece in your home.

50 miles from Merrill is our free delivery zone. For longer distances, give us a call. We may still be able to deliver, sometimes for a small fee.

Most in-stock items deliver within a week, and sometimes the same day. Special orders typically deliver within 1.5 weeks after the product arrives at our warehouse from the manufacturer.

Yes. When we deliver a replacement piece, we can haul away the old one. Let us know when you schedule the delivery.

Yes. We offer flexible financing options to help you get what you want now and pay over time. Visit our Financing page for current partners and to apply.

Yes. Most of our financing partners accept applications online for a quick decision. You can also apply in-store with a salesperson.

Most financing partners use a soft credit pull for prequalification, which does not affect your score. Final approval may involve a hard pull. Our partners' disclosures explain the specifics.

With a qualifying mattress protector purchase, the 80-Night Sleep Guarantee lets you sleep on your new mattress for 80 nights. If it's too firm or too soft, we'll exchange it one time at the original purchase price. No restocking, pickup, reselection, or redelivery fees.

Mattress protectors keep the mattress sanitary and protect the manufacturer's warranty. They're also required for the 80-Night Sleep Guarantee. We'll help you choose one that fits your mattress when you order.

The 80-Night Sleep Guarantee allows one exchange per qualifying purchase. We take the time during your in-store visit to make sure you choose the right comfort level, so most customers don't need a second.

Furniture exchanges are handled case-by-case with store approval. Restocking and delivery fees apply when an exchange is approved. Special orders and custom items are generally non-cancellable once placed with the manufacturer. Visit our Return Policy page for details.

Mattresses are covered by our 80-Night Sleep Guarantee with a qualifying mattress protector purchase. This allows for one comfort exchange at the original purchase price with no fees. Outside of the Sleep Guarantee, mattresses are not returnable.

Special orders can be cancelled before they're placed with the manufacturer. Once submitted to the factory, special orders are generally non-cancellable. Contact us as soon as possible if you need to make a change.

Every regular-priced piece is backed by the manufacturer's warranty. Coverage varies by brand and product. Some brands stand out: Smith Brothers offers a 'YOUR' lifetime warranty on the frame, springs, and cushion cores to the original owner.

Call Courtside Furniture first at (715) 536-8954. We service the products we sell ourselves, and we coordinate with manufacturers on your behalf. You won't have to chase down a faraway service number on your own.

Yes. Protection plans are available on most furniture purchases and cover accidental damage like stains, rips, tears, and burns. Visit our Protection Plan page for full details.